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Exam : ISEB BH0-006
Title : ITIL V3 Foundation Certificate in IT Service Management
1. Which of the following BEST describes ‘Partners’ in the phrase “People, Processes, Products and Partners”?
A. Suppliers, manufacturers and vendors
B. Customers
C. Internal departments
D. The Facilities Management function
Answer: A
2. Which process is responsible for recording the current details, status, interfaces and dependencies of all services that are being run or being prepared to run in the live environment?
A. Service Level Management
B. Service Catalogue Management
C. Demand Management
D. Service Transition
Answer: B
3. The consideration of business outcomes and value creation are principles of which part of the Service Lifecycle?
A. Continual Service Improvement
B. Service Strategy
C. Service Design
D. Service Transition
Answer: BTestinside ISEB BH0-006 cover all content of ISEB BH0-006 exam, their accuracy have been checked, therefore, they are able to assure you success in your ISEB BH0-006 exam.
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